FAQ
Straight answers about working with us.
Pricing, process, ownership, SEO and what “more than a website” actually means.
What does gambOtage Designs actually do?
We design, build, optimize and grow websites for small businesses — and when a business needs more than a website, we build the systems behind it: local SEO and Google Business optimization, lead forms and CRM integration, automated follow-up, customer portals, online booking, payment processing, custom web applications, SaaS products, mobile apps and ongoing maintenance. One team, one plan.
How are you different from a typical web designer?
A typical web designer delivers a website and moves on. We are developers and product people who have built and operated our own software platforms, so we can redesign your website, fix the technical problems, improve its search visibility, integrate your CRM and communications, build custom functionality, develop a SaaS application if necessary and maintain the whole thing. You get one accountable partner instead of five vendors.
Where are you located and where do you work?
Our office is at 983-5307 Victoria Drive in Vancouver, BC. We work across Vancouver, Surrey, Langley, Abbotsford, Mission, Chilliwack and the wider Fraser Valley, on Vancouver Island, and with clients in Washington State and the Pacific Northwest. Most projects combine video calls with in-person meetings where they help.
How much does a website cost?
It depends on scope — page count, custom design, functionality and content. We provide fixed-price proposals after a short discovery call so there are no surprises, and we scope small business projects to the pages that actually bring in customers. Software and SaaS projects are quoted per release.
How long does a project take?
A typical small business website takes 4–8 weeks. Redesigns with lots of content, custom functionality or integrations take longer. Software products are delivered in releases every few weeks. We agree on a schedule before starting.
Do you use templates or WordPress?
We never start from a purchased theme. We build on whatever platform genuinely fits — often a hand-coded or statically generated site for speed, WordPress when a client needs its editor, and custom applications when the requirements call for it.
Will I own my website?
Yes — the code, the design, the domain, the hosting account and every analytics and marketing account. We would like to keep working with you, but you are never locked in.
Can you work with the website I already have?
Usually. We start with an audit of the platform, speed, SEO and conversion, then recommend optimization or a redesign — whichever is the better investment. We are candid when the cheaper option is the right one.
Do you offer ongoing support?
Yes. Our maintenance and support plans cover updates, security, backups, monitoring, content changes and ongoing SEO, speed and conversion work for websites, integrations and custom software.
What industries do you work with?
Small and growing businesses of every kind, with particular depth in trades and contractors, restaurants and hospitality, therapists and health practitioners, mortgage brokers, real estate agents and software startups. See our industry pages for specifics.
How do we start?
Send us a message through the contact page with a little about your business and what you need. We will reply within one business day to set up a short call, and follow up with a written proposal.
Didn’t see your question?
Use the contact form — we answer.