Part of Custom Web Applications & SaaS

Customer Portals, Online Booking & Payment Processing

Let customers book, pay, view their account and get things done on your website — with booking, reservations, payments and portals built for your business rather than a generic marketplace.

Customers expect to book a table, schedule a service, pay an invoice or check a project status online — ideally without creating another account on someone else’s marketplace. We build those experiences directly into your website and connect them to your calendar, payments and CRM.

From a simple appointment booking flow to a full customer portal with documents, invoices, messaging and status tracking, we scope the smallest version that changes how your customers experience you.

What is included

Scope, in plain language

Online booking & reservations

Availability, services, staff, deposits, reminders and calendar sync.

Payment processing

Secure card, Interac and subscription payments with providers like Stripe; invoices and receipts automated.

Customer portals

Secure login, account details, documents, orders or jobs, messaging and support.

Quotes & e-signatures

Configurable quoting with approvals and signatures online.

Notifications

Email and SMS confirmations, reminders and updates.

Integration

CRM, accounting, calendar and field-service tools kept in sync.

Proof, not promises

Related work

jobdone.co JobDone — Mobile Service Business SaaS

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A SaaS platform for mobile service businesses: scheduling, jobs, customers and field teams — designed and built for a Washington State software company.

smsable.co SMSable — SMS Marketing Platform

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An SMS marketing platform for campaigns, drip sequences and automated follow-up — designed, built and operated from Vancouver.

url2.social url2.social — Social Creative SaaS

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A SaaS product that turns any website into on-brand social creative — brand-aware graphics generated from a URL, built for marketers and small teams.

View all case studies

FAQ

Common questions

Is it safe to take payments on my own website?

Yes, when done correctly. We use PCI-compliant providers such as Stripe so card data never touches your server, and we secure the surrounding flow — accounts, receipts and refunds.

Can I keep using my current booking tool?

Often we integrate or embed it properly first. If it is limiting you — fees, branding, no integration — we can build a replacement you own.

Ready to talk about customer portals, booking & payments?

Tell us about your business. We reply within one business day with next steps and a written estimate.