Part of Custom Web Applications & SaaS

CRM Integration & Business Automation

Connect your website, CRM, communications, calendar and accounting into one flow — leads captured, assigned, followed up and reported without anyone copying and pasting.

Every small business has a version of the same leak: enquiries arrive by web form, phone, text, email and social, get handled in five places and are followed up when someone remembers. CRM integration and automation close the leak — new lead in, instant acknowledgement out, owner notified, follow-up scheduled, outcome recorded.

As a business automation developer we work with mainstream CRMs and tools, and write custom integrations when native connectors are missing or unreliable.

What is included

Scope, in plain language

Process mapping

How leads and jobs actually flow today, and how they should.

CRM setup or cleanup

Pipelines, fields, automations and reporting in the CRM you use (or one we help you choose).

Website & form integration

Every enquiry lands in the CRM with source tracking — no more inbox triage.

Communications integration

Phone, SMS, email and chat connected to customer records.

Custom connectors

APIs and middleware when off-the-shelf integrations do not exist.

Automated follow-up & reporting

Sequences, reminders, tasks and dashboards that run themselves.

Proof, not promises

Related work

jobdone.co JobDone — Mobile Service Business SaaS

Mobile Service Business SaaSWashington, USA

JobDone

A SaaS platform for mobile service businesses: scheduling, jobs, customers and field teams — designed and built for a Washington State software company.

smsable.co SMSable — SMS Marketing Platform

SMS Marketing PlatformVancouver, BC

SMSable

An SMS marketing platform for campaigns, drip sequences and automated follow-up — designed, built and operated from Vancouver.

url2.social url2.social — Social Creative SaaS

Social Creative SaaSVancouver Island, BC

url2.social

A SaaS product that turns any website into on-brand social creative — brand-aware graphics generated from a URL, built for marketers and small teams.

View all case studies

FAQ

Common questions

Which CRMs do you work with?

HubSpot, Pipedrive, Zoho, Salesforce, Jobber-style field-service tools and many industry CRMs — plus custom-built systems when nothing fits. If it has an API, we can usually integrate it.

Can automation replace hiring an admin?

It can remove most repetitive admin — acknowledgements, reminders, data entry, reporting — so the people you have spend time on customers. We are careful to keep humans where judgment matters.

Ready to talk about crm integration & automation?

Tell us about your business. We reply within one business day with next steps and a written estimate.