Keep the whole thing running — and improving

Website Maintenance & Support

Updates, security, backups, monitoring, content changes and ongoing optimization for your website, integrations and software. One team, one monthly plan, no surprises.

A website is not finished at launch; it is started. Software updates, security patches, expiring certificates, broken plugins, new Google requirements, content that goes stale — someone has to own it. And the businesses that keep improving after launch are the ones that pull ahead in search and conversion.

Our website maintenance and support plans cover the essentials (security, backups, updates, uptime) and the growth work (content changes, speed, SEO and conversion improvements) — for the websites we build and, after an audit, for sites we did not.

What is included

What you get with website maintenance & support

Updates & security

Platform, plugin and dependency updates; hardening, malware scanning and certificate management.

Backups & recovery

Automated off-site backups with tested restores.

Uptime & performance monitoring

24/7 monitoring with alerts and Core Web Vitals tracking.

Content & design changes

A monthly allowance for edits, new pages, landing pages and campaigns.

Ongoing optimization

Quarterly SEO, speed and conversion reviews with improvements implemented.

Priority support

A real person who knows your site, with agreed response times.

How we approach it

A process that respects your time and your budget.

  1. 01

    Onboard

    Access, documentation, monitoring and a baseline audit.

  2. 02

    Protect

    Updates, backups and security on a schedule.

  3. 03

    Improve

    Content changes and optimization work from a shared backlog.

  4. 04

    Report

    A monthly summary of what changed and what it did.

Outcomes

What changes for your business

  • A secure, up-to-date site with tested backups
  • Changes made in days, not weeks
  • Steady gains in speed, rankings and conversions
  • One accountable partner for website, integrations and software

Proof, not promises

Care Plans in practice

Products and websites we have designed, built and — in several cases — still operate.

jobdone.co JobDone — Mobile Service Business SaaS

Mobile Service Business SaaSWashington, USA

JobDone

A SaaS platform for mobile service businesses: scheduling, jobs, customers and field teams — designed and built for a Washington State software company.

View all case studies

FAQ

Website Maintenance & Support questions

What does a website maintenance plan include?

Every plan includes updates, security, backups, uptime monitoring and support. Higher tiers add monthly content and design changes, performance and SEO work and integration/software support. We tailor the tier to how much your website matters to your revenue.

Can you maintain a website you did not build?

Yes, after a short audit to understand the platform, hosting and any risks. We will tell you if the site needs foundational fixes before a plan makes sense.

Is there a contract?

Plans are month-to-month after an initial three months. We keep clients by being useful, not by locking them in.

Website Maintenance & Support for businesses in Vancouver, Abbotsford, Chilliwack, Langley, Mission and Surrey — plus the wider Fraser Valley and Vancouver Island. See our service area.

Talk to us about website maintenance & support.

A short call, an honest recommendation and a written estimate within two business days.